Return Policy
New and unused items in original unopened packaging, purchased from Morton Safety's online or physical store, can be returned within 30 days of receipt of purchase in most cases for a full refund or store credit.
If you have received the wrong product or a completely different product from the one you have ordered, then you will be given the option to exchange your item for the correct item or request a refund once the item has been returned. You can exchange the product if it is damaged or faulty to get a new one.
Exceptions
Morton Safety Return Policy has described some exceptions which specify we will not give any return, exchange, or refund over some specific products
- Special Order Items that can’t be returned to the supplier of manufacturer
- Used items
- Partial or late returns
In-store Return Policy
Subject to our return policy above, Morton Safety's Return Policy allows you to return an online purchased product to Morton Safety’s physical location. Don’t forget to take your purchase slip/receipt along with the product’s information booklet. Remember that you should visit the store within 30 days, or we will not accept your return. Any shipping including our cost for “free delivery” promotions or other delivery cost incurred for your return item will be deducted from your refund.
Return via Delivery Policy
As per Morton Safety Refund Policy, you have to pay the original delivery and return shipping fees if you don’t return the product to the store. This fee will be deducted from your refund or account credit. If you received a damaged or different product than the one you’ve ordered, then the delivery and shipping fees are not applicable, therefore you’ll get a full refund.